Privacy Policy


ITW Global (hereinafter 'ITW Universe') recognises and understands the importance of ensuring the privacy and security of its users and the information they provide to us. We acknowledge our responsibility to ensure that we maintain the confidentiality of the information we collect as responsible data controllers and data processors.

This Privacy Policy is designed to inform our users on how personal data is collected from our website and how it is stored and or used.

1. What data do we collect?

Our company collects the following information:

  • Name:
  • Email:
  • Phone Number:

2. How do we collect data?

We collect your personal data directly from you in the following ways:

  1. Form Submissions: When you submit forms on our website, we collect the information you provide, such as your name, email address, and message content. This information is necessary to respond to your inquiries and requests.
  2. Other Interactions: Depending on your interactions with us, we might collect additional information such as your IP address, browser information, and device identifiers. This data helps us improve our website and understand user behavior.

3. How will we use your data?

We use your data solely for the following purposes:

  • Responding to your inquiries and messages: Your data is primarily used to fulfill your requests, answer your questions, and provide customer support.
  • Website Improvement: We analyze anonymized data to understand user behavior and improve the functionality and experience of our website. We do not use your personal data for targeted advertising or marketing purposes.

4. How do we store your data?

When you share your data with us, it is stored in a secure database using MD5, BASE64, SHA1, SHA-256, SHA-512 encryption technology that ensures that your data is secure. The data collected is stored on a MySQL database. We take all necessary precautions to prevent unauthorized access, disclosure, alteration, or destruction of your data.

5. How long do we store your data?

We retain your data for as long as necessary to fulfill the purposes outlined above. Typically, this means storing your data until your inquiry is resolved or for a limited period afterward for potential follow-up questions. We may also retain anonymized data for website improvement purposes, but this data will not be linked to any personally identifiable information.

6. Marketing

ITW Global does not send marketing or promotional emails. We respect your privacy and will only use your data for the purposes explicitly stated in this policy.

7. What is your data protection rights?

  1. Our company would like for you to be aware of your rights under the law. As a user, you are entitled to the following rights:
    • The right to access
    • The right to rectification
    • The right to erasure
    • The right to restrict processing
    • The right to object processing
    • The right to data portability
  2. If a request is duly made by a user, ITW Global will respond to such requests within one month (30 calendar days). If you would like the opportunity to exercise one of your Data Protection Rights, please Email us at hello@itwglobal.com

8. What are cookies?

What are Cookies and Similar Technologies?

Cookies are small text files placed on your device by websites you visit. They are widely used to remember user preferences, keep track of items in shopping carts, and understand how users interact with websites.

Similar technologies like web beacons and local storage objects also collect and store information. However, we will refer to all of these collectively as "cookies" for simplicity.

More Information: For more detailed information about cookies, including how to manage and delete them, please visit: https://www.cookielawinfo.com/free-cookie-checker-for-websites/

How We Use Cookies:

  • Essential Cookies: These cookies are necessary for our website to function properly and cannot be disabled. They allow us to remember your preferences like language settings and ensure a smooth browsing experience.
  • Analytical Cookies: These cookies help us understand how users interact with our website by collecting anonymized data about website usage and traffic patterns. This information helps us improve the website's functionality and user experience.
  • Marketing Cookies: We may use third-party marketing cookies to serve you personalized advertising based on your browsing interests. You can opt out of these cookies at any time by adjusting your browser settings or visiting the relevant third-party websites.

Your Choices: You have control over the cookies used on our website. You can adjust your browser settings to block or delete cookies at any time. However, disabling certain cookies may affect your browsing experience and limit certain website functionalities.

Legal Compliance: We are committed to complying with all applicable data protection laws and regulations. This includes obtaining your consent for the use of non-essential cookies, providing clear information about how your data is collected and used, and respecting your right to access, rectify, and delete your personal data.

Changes to This Policy: We may update this Cookies Policy from time to time. Your continued use of our website after such updates signifies your acceptance of the revised policy.

9. Why do we use cookies?

To keep records of the data submitted and for data analysis purposes.

10. How to manage your cookies?

You may change the settings on your browser to not accept cookies and for instructions on how to change your settings, please visit the above-mentioned website. Please note that by disabling this function, some features of our website may not work as intended.

11. Privacy Policies of Other Websites

This website may contain links to other websites. It must be noted that this Privacy Policy applies only to our website. If you click on a link that redirects you to another website, their Privacy Policy may differ and you should read the same.

12. Changes to our Privacy Policy

In light of legal and technical requirements, our Privacy Policy may be the subject of review or undergo periodic changes. This Privacy Policy was last updated on 17th February 2024.

13. How to Contact Us

If you have any questions about ITW Global Company Privacy Policy, the Data we collect and store, or would like the opportunity to exercise one of your Data Protection Rights, please contact us at:

Email us at: hello@itwglobal.com