Introduction
This Privacy Policy is maintained by ITW Universe ("ITW Universe", "we", "us", or "our") and explains how we collect, use, and protect information you provide when visiting this website.
This policy applies only to this website. It does not cover separate services, partner platforms, or offline engagements, which may have their own terms.
Information we collect
When you submit our contact form, we collect the name, email address, phone number, and message you provide.
When you apply through our careers page, we collect the details you submit and the resume you upload, which is stored in our secure cloud storage.
We also collect basic technical information automatically through standard server and browser logs (such as IP address, browser type, pages viewed, and timestamps).
How we use information
We use the information you submit to respond to enquiries, evaluate job applications, operate and improve the website, and protect against misuse.
We do not sell your personal information.
Cookies and analytics
This site uses standard cookies for session management and basic analytics. You can control or disable cookies through your browser settings; some features of the site may not work correctly without them.
Service providers
We rely on third-party service providers to host the website, store form submissions, and store uploaded resumes. These providers process data on our behalf under their own terms.
Data retention
We retain submissions only for as long as needed to fulfil the purpose for which they were collected, or as required by applicable law. Resumes submitted through the careers page may be retained for future opportunities unless you ask us to delete them.
Your choices and rights
You can request access to, correction of, or deletion of information you have submitted by emailing hello@itwglobal.com. We will respond within a reasonable timeframe.
Children
This website is intended for a general business audience and is not directed at children. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact us
Questions about this Privacy Policy or your data can be sent to hello@itwglobal.com or +91 80 4163 1893.